📌 How to Request a Change to a Negative Grade

[Luis Colmenarez]

If you received a negative rating, you can request a review. This guide explains the process to ensure it is quick and fair for both parties.

When can you request the change?

• The issue that led to the rating has already been resolved (delivery completed, refund issued, misunderstanding cleared up).
• The rating was submitted by mistake or contained incorrect information.
• Whoever posted it agrees to edit or remove it.

Steps to Follow

1. Talk to the other person first. Often, the issue can be resolved with a private message and by taking care of what's outstanding.
2. Resolve the underlying issue: delivery, refund, correction, or clarification.
3. Ask whoever posted it to edit or remove it.
4. If no agreement is reached, start a thread in this section using the template below.
5. Please wait for a response from the moderators, who will review the evidence from both sides.

Template for Your Application

Mi usuario:
Usuario que dejó la calificación:
Enlace a la calificación o al hilo original:
Qué pasó (resumen breve y objetivo):
Qué se hizo para resolverlo:
Pruebas (capturas, comprobantes, mensajes):
Qué solicito (eliminar, modificar, mantener con aclaración):

Rules for this section

• Please be respectful. Requests that contain insults or threats will not be processed.
• Provide verifiable evidence. Without it, the case cannot be evaluated.
• We do not accept pressure or offers of money in exchange for withdrawing a grade.
• A legitimate and well-founded assessment is not dismissed simply because it is inconvenient.

The clearer and better documented your case is, the faster it will be resolved.